Are you facing hurdles in your business growth?
Welcome to Support Synergy, your strategic partner in overcoming obstacles and unlocking opportunities. As a dynamic agency, we harness Rozie's expertise in virtual assistance and digital marketing alongside Jay's proficiency in BPO operations and project management.
Our mission? To empower small to mid-size business owners like you by providing access to top-tier talent, tailored training, and streamlined processes. we excel in talent acquisition, bolster brand awareness, and drive sustainable growth in your business.
Why do businesses need us?
To Streamline Business Operations
To Manage Overflowing Inboxes and Schedules
To seek for Cost-Effective Support
To improve Work-Life Balance
Meet Rozie.
With over 8 years of experience, Rozie's expertise in virtual assistance makes her the perfect partner to support you in navigating today's fast-paced business world. Specializing in a myriad of domains, including digital marketing, social media management, customer support, and executive assistance, Rozie brings a wealth of expertise and finesse to your business.
Meet Jay.
With a decade's worth of expertise under his belt, Jay's forte lies in his ability to streamline processes and drive operational efficiency, ensuring that your business operates at its full potential. With a background rooted in BPO operations and certified project management, Jay brings a wealth of expertise to the table.
Amazing Team from the Philippines
Intensive training tailored to your business operations
Weekly coaching from our dedicated Ops Manager
Virtual office setup with performance monitoring
Social Media
Management
This service offers comprehensive social media management, designed to enhance your digital presence and engage your audience effectively.
From strategizing to content creation and campaign analysis, this package covers all aspects of social media marketing. It's ideal for businesses looking to establish a strong, interactive online presence across various platforms.
How can we help you?
- Develop and implement a tailored social media strategy
- Design and create engaging graphics and videos
- Craft compelling captions for each post
- Conduct hashtag research
- Manage and schedule posts
- Monitor and engage with followers
- Collaborate with influencers and other brands
- Report social media metrics
Social Media
Paid Ads
Our Social Media Paid Ads package offers targeted advertising solutions to amplify your brand's visibility and drive conversions.
From ad creation to audience targeting and performance tracking, this package encompasses all facets of paid social media advertising. It's perfect for businesses aiming to maximize their ROI and reach their target audience with precision.
How can we help you?
- Strategize and execute tailored ad campaigns across various social media platforms
- Design visually captivating ad creatives optimized for engagement and conversions
- Conduct thorough audience research to ensure precise targeting
- Manage ad budgets effectively to optimize performance and ROI
- Monitor ad performance in real-time
- Generate monthly detailed KPI reports & analytics
Appointment
Setting
Specifically designed to assist Realtors and Business Owners in efficiently managing their appointments and client interactions. This service ensures that your calendar is expertly handled, allowing you to maximize your time.
It's ideal for professionals who require
a systematic approach to schedule and manage meetings, viewings, and consultations.
How can we help you?
- Develop and manage a comprehensive appointment scheduling system.
- Coordinate with clients to schedule, reschedule, or cancel appointments
- Ensure timely reminders for upcoming meetings and appointments
- Maintain and update your calendar to avoid double-bookings and optimize your schedule.
- Liaise with other team members or departments to facilitate meetings
- Monitor and manage follow up appointments
- Utilize customer relationship management (CRM)
Customer
Support
This service is to provide exceptional customer support that focuses on managing customer inquiries and enhancing the overall customer experience.
It's ideal for businesses that prioritize customer satisfaction, offering round-the-clock support, feedback analysis, and team training to ensure high-quality customer interactions.
How can we help you?
- Provide exceptional customer support via phone, email, chat, and social media
- Handle customer inquiries, complaints, and feedback
- Manage and resolve customer issues in a timely and professional manner
- Process orders, refunds, and exchanges
- Maintain a high level of customer satisfaction
Executive
Assistance
This service provides specialized executive support, focusing on administrative tasks, communication management, and organizational efficiency.
It's designed for executives and business leaders who need high-level assistance in managing their day-to-day operations, from scheduling to document handling
& coordination, ensuring seamless and efficient business processes.
How can we help you?
- Manage and organize calendars and appointments
- Handle email correspondence and phone calls
- Prepare and organize documents, reports, and presentations
- Coordinate travel arrangements and itineraries
- Conduct thorough research
- Organize meetings, take minutes, and follow up on action items
- Liaise with internal and external contacts professionally
Project
Management
Geared towards effective project delivery, this package includes comprehensive management of resources, timelines, and budgets.
It's designed for businesses needing expert coordination of projects from initiation to closure, ensuring goals are met on time and within budget. The package is ideal for maintaining project efficiency and stakeholder satisfaction.
How can we help you?
- Initiate, plan, execute, monitor, and close projects
- Define project scope, goals, and deliverables
- Develop detailed project plans and schedules
- Coordinate and communicate with project stakeholders
- Manage project resources and budget
- Identify and mitigate project risks
- Track project performance and report to management
Operations
Management
Geared towards effective project delivery, this package includes comprehensive management of resources, timelines, and budgets.
It's designed for businesses needing expert coordination of projects from initiation to closure, ensuring goals are met on time and within budget. The package is ideal for maintaining project efficiency and stakeholder satisfaction.
How can we help you?
- Initiate, plan, execute, monitor, and close projects
- Define project scope, goals, and deliverables
- Develop detailed project plans and schedules
- Coordinate and communicate with project stakeholders
- Manage project resources and budget
- Identify and mitigate project risks
- Track project performance and report to management
Social Media Management
Media Buying / Paid Ads
Email Marketing
B2B Leads Generation
Executive Assistance
Customer Support
E-commerce / Shopify Admin
Alex Johnson
Support Synergy's customer service expertise has truly revolutionized how we handle our e-commerce. Our clients have noticed the difference, and sales are up!
Roberto Garcia
With Support Synergy, our appointment setting and customer follow-ups have become more efficient, driving better sales results and customer satisfaction.
Emily Chen
Their social media management services have transformed our online engagement, bringing our brand story to life and connecting us with our audience on a deeper level.
Michael Brown
As a realtor, staying ahead with digital marketing is key. Support Synergy's strategies have brought us significant leads and conversions.
Isabella Martinez
Their executive support has not just simplified my schedule but enhanced my entire team's productivity. Highly recommended for startups looking to scale.
Benjamin Miller
For a tech startup like ours, efficient project management is crucial. Support Synergy's expertise has helped us meet our project deadlines consistently.
Why Partner with Us?
- Tailored Solutions: As your dedicated virtual assistant, we offer tailored solutions that cater specifically to your business needs.
- Broad Skill Set: With a diverse range of skills in our repertoire, get a comprehensive support without the need for additional a comp
- Flexibility and Adaptability: We scale up our support to match your business requirements, ensuring you get exactly what you need, when you need it.
- Cost Efficiency: Partnering with us is cost-effective than hiring a full-time employee. You save on office space, equipment, and employee benefits.
- Streamlined Business Operations: We help streamline your operations for smoother business processes, contributing to the overall success of your venture.
We are your dedicated Operational Powerhouse
Together, we bring a combined force of unparalleled support, ready to lift the weight of day-to-day tasks off your shoulders, enabling you to focus on scaling your business.
Imagine the convenience of having an entire back-office team, led by Rozie's expertise in virtual assistance and digital marketing, paired with Jay's seasoned strategies in BPO operations and project management—all aimed at enhancing operational efficiency without the overhead.
Enhance Operations,
Reduce Costs.
Partnering with us at Support Synergy means entrusting your business with a team that embodies expertise and extensive experience. Our tailored approach ensures businesses receive high-quality virtual services that align with your specific needs.
Let's collaborate to create a future where your business thrives. Discover how we can propel your business journey to greater heights.
